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Shopping Guide

About ucalypt ONLINE STORE

Free shipping on items over 15,000 yen (excluding tax)

We will deliver free shipping from purchase amount of 15,000 yen (excluding tax) or more
1 point for 100 yenWill be reduced

Shipping fee of 15,000 yen (excluding tax) or less
In case of Takkyubin, please see Legal Notice as it depends on the area.
In the case of post mail cat POS, 385 yen will be charged.
※In the case of post mail cat POS, simple packaging is a prerequisite, so we will send it without a box.
※Please note that products that do not fit in the post mail cat POS are not eligible.

Members-only campaign

You can use a member-only special campaign

Easy payment

You can choose the payment method from credit card bank transfer convenience store payment
Credit card is free of charge VisaMasterCard American Express JCB can be usedBank transfer will be made to a payment agent. The transfer fee will be borne by the customer.

Convenience payment is available at Lawson FamilyMart Ministop Daily Yamazaki Seiko Mart

Please note that a convenience store settlement fee of 190 yen will be charged for convenience store settlement.
In addition, the payment slip number or payment receipt number will become invalid two weeks after the order is completed. Payments with a total amount exceeding 300,000 yen cannot be made.

Ships within 3 business days
(Some areas Saturdays, Sundays, and holidays Year-end and New Year Golden Week Summer vacation excluded除)

Easy shopping from anywhere

You can easily enjoy shopping from your PC, smartphone, or tablet.配!

 

About membership registration

Admission fee You can register for free annual membership fee

Member registration method

「Please proceed to the new member registration procedure from Log in
「Please enter your customer information from the new member registration and register.
When ordering products or changing various settings registration details, you can log in to My Page and make settings.

Please be careful

If the registered e-mail address is incorrect, we will not be able to send you an e-mail indicating that your registration has been completed and your order has been completed.
In addition, we may send an email with the registration details to a third party, so please check the spelling of your email address and enter it correctly.
If you are a member, please log out so that your personal information will not be viewed by a third party after you finish using the service.
Click the log out button when logging out

 

About e-mail newsletter

Our newsletter (News Letter) is sent via MailChimp's service.

News Letter How to register

You can register for distribution from the registration form at the bottom of this site.

News Letter How to unsubscribe

There is a link to the unsubscribe page at the bottom of the News Letter e-mail newsletter that has been sent.
You can unsubscribe from there or you can also unsubscribe from here.
Please note that the email may be delivered for several days after the procedure for unsubscribing due to system reasons.
If you cannot unsubscribe, please contact us from contact.

Order flow

Those who have completed membership registration

Please log in to proceed with your order

Order flow

When you press the button to add to the cart on the product details screen, the product will be added to the cart.
・To continue searching for products Press the Continue Shopping button to return to the product details screen.
・If you want to proceed to the purchase procedure, please press the button to proceed to the purchase procedure and proceed to the payment screen.

When you put an item in the cart, you do not have the item secured.
Please note that the product will be secured as soon as the purchase procedure is completed.
Please check the contents of the cart and check the contents

・If you have a product you want to cancel, you can change it by clicking Change or Delete Quantity.
You can check the details of your order on My Page as well as the automatic delivery email.

How to confirm your order

Please log in and check my page

If you do not receive your order confirmation email

There is a possibility that the customer did not receive the email settings or entered the email address incorrectly, such as receiving it in the junk email folder. We will send you an order confirmation email after you place your order. If you do not receive it, please check the procedure below.確認
<If the email address is different>
An order confirmation email will be sent to the registered email address.
If your e-mail address is different from your current e-mail address, please contact us by contacting us.
<Those who use free mail>
In the case of free mail such as gmail and hotmail, it may be sorted as junk mail.
Please check your junk mail folder
<If the receiving domain is specified>
「Please add the @ u-calypt.com address as a receivable domain.

If the email address is different

An order confirmation email will be sent to the registered email address.
If your email address is different from your current email address、@u-calypt.comPlease contact us

Those who use free mail

In the case of free mail such as gmail and hotmail, it may be sorted as junk mail.
Please check your junk mail folder

If the receiving domain is specified

「@u-calypt.com」Please add it as a domain that can receive the address of

 

About the expiration date of points

You can check the points on My Page
There is no expiration date

 

Cancellation Return Exchange

Cancellation after ordering We do not accept changes to the order details. Please check the purchase details before proceeding.

Incorrect delivery Damaged product We will replace the product only if it is defective.

Refunds Please note that we do not accept returns or exchanges due to customer's convenience other than the above reasons.
If you wish to replace the product, please contact the following customer center by e-mail.

Customer center

Please contact us from contact
Reception hours: Weekdays 11001800:00

We accept 24 hours a day, but reply may be delayed during non-business hours or when it is crowded.
In addition, please note that it may take some time to reply depending on the content.
If you have set the domain specified reception as a measure against junk mail 【

@ u-calypt.com】Please change the setting so that you can receive emails from

 

About delivery method

Delivery will be by Sagawa Express or Yamato Transport
Product price tax15,000Yen (excluding tax)With the above, the shipping fee will be free

※We will send it by Yamato Transport
15,000Yen (excluding tax)If it is less than, shipping fee will be charged

Ships within 3 business days

※Some areas Saturdays, Sundays, and holidays Year-end and New Year Golden Week Summer vacation excluded除
※Orders placed on Friday afternoons, Saturdays, Sundays, and holidays will be shipped the next business day.

When changing the delivery address of the product

If the orderer's address and the delivery address are different, you can specify two addresses.
Please note that changes cannot be made after the order has been confirmed.

 

About payment method

Please choose one of the credit card convenience store payment bank transfer as the payment method選
We have not changed the payment method due to personal information.
If you wish to change it, please cancel all your orders and then place your order again.

credit card

The following credit cards are accepted
VisaMasterCardAmerican ExpressJCB Binersners
There is no fee when paying by credit card
We cannot view or store your credit card information at all.

About the date of use and the date of order

The date of shipping procedure will be the credit card usage date.
Therefore, the date of ordering from the online store and the date of using the credit card may differ.

Credit card deadline

Credit card deadlines vary depending on your card
Therefore, please check with your credit card company regarding the closing date of your credit card.

 

Receipt delivery note

Purchase statement The delivery note will be sent together with the product.
Customers who wish to receive a receipt can download the receipt at the URL in the shipping email.

About gift wrapping

If you wish, we will send it with a ribbon.
The delivery note is automatically included with all purchased products. If you do not need the delivery note, please indicate that the delivery note is not required in the remarks column of the message.載

About inquiries

Customer center

Please contact us from contact
Reception hours: Weekdays 11001800:00

For inquiries to the customer center, please use the inquiry form.
We accept inquiries 24 hours a day, but reply may be delayed during non-business hours or when it is crowded.
In addition, please note that it may take some time to reply depending on the content.
If you have set the domain specified reception as a measure against junk mail, please change the setting so that you can receive mail from @ u-calypt.com.

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